Plan a pause
Step away from gambling and choose an activity without stakes or rewards.
Need support now? GA and Gambling Therapy are listed as support organisations for people seeking gambling-related help. Support organisations ↗ Updated 2026 · General information only; seek professional advice for personal concerns.
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Core principles
Put wellbeing first
Gambling can affect finances and emotional wellbeing. You can seek support before concerns become urgent.
Keep essentials protected
Keep housing, food, bills and savings separate from any gambling budget.
Share the concern
Support may help whether you want advice, a break or help for someone close to you.
Potential risks
Know the possible risks
- Gambling is not a dependable source of income.
- Trying to recover losses may lead to further spending.
- Borrowing, hiding play or using essential money are signs to stop and reassess.
- Free spins and promotional credits may still have conditions and financial risk.
Australian players should check local rules before using an online gambling service. Australian guidance ↗.
Spending boundaries
Money limits and essential spending
Choose limits in advance
If you use a lawful service, review the available account controls. A limit is a boundary, not a target.
- Keep essential costs separate and do not borrow for gambling.
- Check when any requested limit change becomes active.
- Confirm whether a control covers deposits, losses or another measure.
- If boundaries are hard to maintain, pause and seek independent support.
Time boundaries
Manage time and take breaks
- 01
Set an end point
Choose when to stop before you begin and set a reminder away from the gambling screen.
- 02
Make your pause practical
Log out, silence gambling notifications and move to another activity.
- 03
Watch for changes
Notice effects on sleep, work, relationships and thoughts about gambling.
- 04
Reach out early
If sessions regularly run longer than planned, contact a support organisation.
Self-exclusion
Self-exclusion and access barriers
Self-exclusion may create distance from a gambling service. Ask about the process, coverage and duration rather than assuming every website is included.
| Choice | What to check |
|---|---|
| A Big Candy request | Ask customer service about available account closure or self-exclusion arrangements, their duration and account coverage. |
| Support organisation | Customer service, 24/7 |
| Personal controls | Ask your device or financial provider which blocking controls are available and what they cover. |
For support information, review the organisations listed in A Big Candy’s responsible gaming information. Gambling support.
Warning signs
Signs that play may be causing concern
Chasing losses
Trying to win back money, increasing stakes or continuing after a loss can be warning signs.
Financial strain
Borrowing, unpaid bills or difficulty separating essential spending deserve attention.
Daily-life changes
Poor sleep, secrecy, conflict or gambling taking priority over work and relationships may signal concern.
These signs are a reason to seek support; this guide cannot assess or diagnose your situation. Find support A support organisation can help you consider what to do next.
Support options
Independent help for Australian players
Gambling Help Online
GA is named in A Big Candy’s responsible gaming information as a support organisation.
Get Bonus Now
Support organisation
Learn about the national self-exclusion register for licensed online and phone wagering.
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Support options
Gambling Therapy is also listed as a support organisation in A Big Candy’s responsible gaming information.
Play NowYou can seek help when another person’s gambling affects you. Support can help with boundaries and your own wellbeing.
Next step
Choose one practical action
Speak with support
GA and Gambling Therapy are listed support organisations for gambling-related concerns.
Explore support options →Create room for a break
Log out, pause gambling notifications and choose an activity away from gambling. Support can help you plan what comes next.
Plan a safer pause →Ask about access restrictions
Contact A Big Candy customer service, listed as available 24/7, to ask what account restrictions are available.
Contact customer service →Look after yourself too
You can seek help when another person’s gambling affects your wellbeing, relationships or finances.
Find support →Questions
A Big Candy Responsible Gaming FAQ
How can I contact A Big Candy about responsible gaming?
Customer service is listed as available 24/7. Ask about available account restrictions, breaks or self-exclusion arrangements.
Does A Big Candy publish specific account limits?
The available responsible-gaming tools are not stated in the supplied information. Check with customer service and set personal boundaries before playing.
Which support organisations does A Big Candy list?
A Big Candy lists GA and Gambling Therapy as support organisations.
Can I seek help if someone else’s gambling affects me?
Yes. You can contact a support organisation about the effect another person’s gambling has on your wellbeing.
Keep reading
More A Big Candy guides
A Big Candy responsible gaming guide for Australia
Why safer gaming matters
Online gambling should remain entertainment, not a way to manage bills, recover losses or solve financial pressure. Games involve chance, and a session can last longer than planned when emotions take over.
Responsible gaming means deciding beforehand how much time and money you can spend, then stopping when that boundary is reached. Australian players should keep essential expenses separate from gambling money.
Set spending and time boundaries
Before using A Big Candy, choose a personal spending limit for each session and a broader budget. Do not raise it after a loss, borrow money or chase a previous result.
Use a timer, set a clear finishing point and leave when your planned budget is used. Recording spending and time can make patterns easier to notice.
- Set the maximum amount before opening a game.
- Take regular breaks away from the screen.
- Do not chase losses or play when angry, tired or affected by substances.
- Keep gambling separate from rent, food, bills and savings.
- Review your activity and act early if stopping becomes difficult.
Promotions and safer choices
Promotions can encourage longer play, so read the conditions before accepting one. A Big Candy uses the wording “25 free spins daily after dropping a deposit”; do not let it change your planned budget.
A minimum withdrawal, licence, wagering term and named account-control tools are not stated in the supplied information. Check current account details with customer service before making decisions.
Taking a break or requesting self-exclusion
A short pause can help when gambling takes too much attention. Log out, remove saved payment details, silence related notifications and choose another activity.
For a longer pause, contact A Big Candy customer service, listed as available 24/7, and ask what account closure or self-exclusion arrangements are available. Request confirmation of any restriction.
Recognising concerns and finding support
Warning signs include hiding gambling, repeatedly exceeding a budget, feeling restless without play, using gambling to escape stress or trying to win back losses. You can seek support early.
A Big Candy lists GA and Gambling Therapy as support organisations. Australian players can also speak with someone they trust or ask a qualified counsellor about current confidential options. Gambling is for adults aged 18 and over.
